Frequently Asked Questions
Everything you need to know about your magical fashion journey.
How do I know which size to order?
Each product page features a detailed size guide tailored to our magical fits. We recommend measuring yourself and comparing your results to our charts to ensure the perfect fit for your inner fairy.
What is the standard shipping time?
Standard shipping typically takes 5-10 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to follow your package's journey.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a request and receive a prepaid shipping label.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.
Are your materials sustainably sourced?
We are committed to quality and ethical production. Many of our collections utilize organic cotton and recycled materials to ensure our fashion is as kind to the planet as it is stylish.
How can I track my order?
As soon as your order ships, we will send an email with your tracking link. You can also log in to your account on our website to view your order status and history at any time.